General Questions

Do you operate independently, or do you work with a team for larger-scale projects?

While Prime Headshots is led by a dedicated principal photographer and creative director, we work with a trusted network of professional photographers, videographers, editors, and production assistants. This allows us to scale our services for larger events, company-wide projects, or multi-location assignments with efficiency and consistency.

Have you worked with larger corporations or enterprise clients?

Yes. We have successfully partnered with corporate clients across industries, including legal, healthcare, education, and technology. Our experience enables us to understand internal brand standards, accommodate tight timelines, and provide consistent, high-quality deliverables.

How much experience do you have with headshot photography?

Headshot photography is a core specialty of Prime Headshots. To join our team, a minimum of 10 years of experience behind the camera is a strict requirement. We have photographed hundreds of professionals across a wide range of industries, providing expert direction and guidance to ensure clients feel confident, comfortable, and camera-ready.

Do you use physical backgrounds or green screens? Are you able to bring them on-site?

We offer both physical backdrops (white, gray, black, navy, and others) and green screens, depending on your needs. Our mobile studio setup allows us to bring all necessary equipment, including backdrops, lighting, and stands, directly to your office or location.

How should I prepare for my session?

Upon booking, you will receive a preparation guide tailored to your session. It includes wardrobe suggestions, grooming tips, and posing advice. We are also happy to schedule a consultation call if you would like additional assistance.

How will I receive my files?

Final images and videos are delivered via secure cloud-based download. Photos are provided in high-resolution formats suitable for both print and digital use, and videos are delivered in formats optimized for platforms such as YouTube, Vimeo, and internal hosting.

Do you offer expedited delivery?

Yes. Rush delivery is available upon request for an additional fee. Turnaround time depends on the scope of your project and our production schedule at the time of booking.

Executive & Professional Headshots

What is included in a headshot session?

Our sessions include professional lighting, expert posing direction, 2–3 outfit changes, background options, a proofing gallery for image selection, and fully retouched, high-resolution images.

Do you offer on-location headshots for companies or events?

Yes. We specialize in corporate and conference setups. Our mobile studio can be brought directly to your office, co-working space, or event venue to efficiently photograph individuals or teams on-site.

Team & Group Portraits

Can I book both individual and group portraits in one session?

Absolutely. Many clients opt for both during a single session. We can schedule and structure the shoot to ensure efficient flow and consistency across all photos.

How do you maintain consistency across all team members’ headshots?

We use controlled lighting, standardized backdrops, and a consistent editing process to ensure a cohesive visual presentation, regardless of team size or session duration.

Photo & Video Production for Professionals & Brands

What types of content fall under this service?

This service includes branded photography, promotional content, personal branding visuals, social media assets, and short-form videos. It is ideal for consultants, entrepreneurs, and businesses looking to elevate their online and marketing presence.

Can you assist with creative planning or script development?

Yes. We provide creative direction, storyboarding assistance, and scripting support as part of our pre-production process, ensuring your messaging is clear and on-brand.

Employee Onboarding Video Productions

What types of onboarding videos do you create?

We produce welcome messages, training tutorials, HR policy walk-throughs, and culture-based orientation videos. These are customized to reflect your internal tone, values, and visual brand.

Can onboarding videos be updated later?

Yes. We retain project files for future updates and can replace or revise specific segments as needed, without re-recording the full video.

Corporate Event Coverage & Virtual Tours

What types of events do you typically cover?

We photograph and/or film corporate conferences, internal summits, networking events, award ceremonies, product launches, and leadership retreats.

What is included in a virtual tour production?

We create high-quality visual tours using still imagery, 360° content (if requested), and branded overlays. These are suitable for internal communication, recruiting, or marketing use.

Are the images and footage licensed for commercial use?

Yes. Final deliverables include commercial usage rights, allowing you to use the content across digital platforms, press kits, and public-facing campaigns.

Testimonial & Case Study Videos

What is the format of a typical testimonial video?

Testimonial videos typically include on-camera interviews with clients or team members, supported by B-roll footage, branded title graphics, captions, and professional sound mixing.

Can you film multiple testimonials in one session?

Yes. We often schedule several interviews back-to-back during one session, allowing you to maximize your time and content output.

Podcast Recording, Editing & Publishing

What is included in podcast production?

We provide professional audio and video recording, editing, podcast photography, branded graphics, and publishing support. Content is optimized for distribution on platforms like Spotify, Apple Podcasts, and YouTube.

Can you help launch a new podcast?

Yes. We guide clients through concept development, technical setup, recording, post-production, and publishing. We also assist with podcast artwork and promotional materials.

Do you offer video podcasting for YouTube or Instagram?

Absolutely. We offer multi-camera setups and vertical-format filming options for creators and brands looking to distribute podcasts in video format as well.

Web Design

What platforms do you build websites on?

We primarily design on platforms like Wix, Squarespace, and WordPress, depending on your business needs and preferred level of control.

Is copywriting included?

Basic content formatting is included. Full website copywriting is available for an additional fee or as a custom package.

Do you provide maintenance or updates after launch?

Yes. We offer optional monthly maintenance plans and hourly updates upon request.

Branding & Logo Design

What is included in a brand kit?

A brand kit includes your logo in multiple formats, color palette (with hex codes), font pairings, and a simple brand guide to ensure consistency across your platforms.

How many logo concepts do I receive?

You will receive 2–3 initial concepts and up to 2 rounds of revisions.

Can I request additional collateral, like business cards or social media covers?

Absolutely! Add-on collateral design is available as part of a custom package.

Social Media Management

What platforms do you manage?

We manage Instagram, Facebook, LinkedIn, and Twitter/X. We tailor your content strategy and design to each platform.

Do you write captions and handle scheduling?

Yes, we take care of the entire process from content planning and design to caption writing, scheduling, and basic engagement.

Can I provide my own photos or branding?

Yes! We can work with your existing brand visuals or provide custom content through one of our photography sessions.